Shipping policy

Delivery & gym collection

We sell items held at Pegasus Gym, items ordered in for you and items dispatched directly by our suppliers. Availability and fulfilment depend on the individual product and selected size or flavour. Please check the product page and the options shown at checkout.

Pegasus BJJ Gi and Pegasus rashguards

Please allow approximately 4–6 weeks from ordering for Pegasus BJJ Gis and Pegasus rashguards, unless the selected item is specifically confirmed as ready to collect. This longer lead time applies to these products, not to the whole store. Any delivery transit time is additional where delivery is offered.

Other items supplied by Pegasus

Items already held at the gym can be prepared for collection. Other standard items can usually be sourced within a few days, subject to supplier availability. This is an estimate, not a guaranteed delivery date. We will contact you if an item is unavailable or the expected timing changes. Please contact us before ordering if you need an item for a particular date.

Free collection from Pegasus Gym

Gym collection is available for eligible items where offered at checkout. Collect from Pegasus Gym, 2 Britannia Walk, Aylesbury, Buckinghamshire, HP20 1QR. Please wait for our ready-to-collect message before travelling and bring your order confirmation. Ordering does not mean the item is already at the gym. Contact us to confirm collection arrangements if needed.

Items delivered directly by suppliers

Some products, including Bravose items supplied through Shopify Collective, are sent directly to your delivery address by the supplier. Available delivery services, charges and estimates are shown at checkout. These items are not automatically available for gym collection. If you would prefer collection, contact us before ordering so we can check whether this can be arranged.

Orders containing different types of items

Your order may arrive in separate parcels, or involve a combination of collection and supplier delivery. Items may have different lead times and tracking details. Checkout shows the delivery options and charges available for your basket. If your preferred combination is not offered, contact us before paying so we can help you place the order correctly. A 4–6 week product does not mean every item in the order has the same lead time.

Checking out with collection and supplier delivery together

For a mixed basket, choose Ship and enter the address where you want the supplier items delivered. Review each part under More shipping options. Gym items show a free collection option such as “Collect at Pegasus Gym — no home delivery” or “Gym collection only”; supplier items show their own delivery services and charges. You pay for both parts in one order. Shopify may call each part a “shipment”, but an item labelled for gym collection will not be posted to you. Please wait for our ready-to-collect message before visiting Pegasus Gym. Selecting Pickup for the entire basket will not make supplier-direct items available for collection.

Delivery charges, delays and Christmas orders

Home delivery is only available where a service is offered at checkout. We do not promise a home delivery service for every gym-stocked item. Delivery estimates are not guarantees unless expressly agreed. We will keep you informed of material delays and explain your options, including cancellation and refund where applicable. Unless a different time has been agreed, your statutory delivery rights apply. Christmas deadlines will be stated separately once confirmed; please do not assume every supplier has the same cutoff.

We remain your point of contact

For missing parcels, damaged items, collection enquiries or delays, contact Pegasus Gym Store at info@pegasusgym.co.uk or 01296 256745. Even when a supplier dispatches your item, we remain responsible for resolving your order with you. Nothing in this policy limits your statutory rights.